When you call or come to Eastup Automotive, you will be dealing with me, Ed Eastup Jr., the owner and technician. I will be the one who listens to your concern, checks and repairs your vehicle, and contacts you directly with estimates, recommendations, and concerns about your vehicle. Your vehicle will usually be available for pick up on the same day, unless parts availability is an issue. There are never any surprise fees or charges. You will always be contacted for approval before any work is performed or additional charges are required. I take my work very seriously. I don't take shortcuts, I don't use cheap or inferior parts and I will not perform any repairs I don't feel comfortable with or that I can't stand behind with a full warranty.